Refund policy

Returns & Refunds

We want you to be delighted with your Dirty Rotten Law purchase. If something isn’t right, we’ll always do our best to put it right quickly and fairly.

As every item is printed especially for you once you place your order, our returns policy is slightly different from that of retailers who sell products from stock.

Faulty, damaged or incorrect items

Please inspect your order as soon as it arrives.

If your item is damaged, defective or you have received the wrong product, please contact us within 30 days of delivery by emailing hello@dirtyrottenlaw.com.

Please include:

your order number;
a brief description of the problem; and
clear photographs showing the issue where possible.

Once we’ve reviewed the information, we’ll arrange an appropriate remedy, which may include a replacement or a full refund.

Returns

Because each item is produced to order, we are generally unable to accept returns simply because:

you’ve changed your mind;
you’ve ordered the wrong size;
you’ve chosen the wrong colour; or
you no longer want the item.

For this reason, we strongly recommend checking the product description and our Size Guides carefully before placing your order.

Size guides are available in the product descriptions for all products.

Nothing in this policy affects your statutory rights.

Caring for your products

Care guides are available in the product descriptions for all clothing products. Please follow these guides to ensure your clothing lives for as long as it deserves to. We are unable to make refunds for products where care guidelines have not been followed.

Exchanges

As products are printed to order, we are unable to offer direct exchanges.

If we’ve made a mistake, we’ll replace the item at no cost to you.

Refunds

Where a refund is agreed, it will be made using the original payment method.

Refunds are normally processed within 10 business days of approval, although it may take a little longer for your bank or card provider to credit your account.

Need help?

If you have any questions about a return or refund, please contact us at hello@dirtyrottenlaw.com. We’ll always do our best to help.

The Judge says:

“If we’ve made a mistake, we’ll admit it - a refreshing change from some of the cases I’ve seen over the years.”